Sometimes i wonder. Customer Service? How do you define?
A job that allows people to ride over ur head n scold you left right centre upside down?
A job that when people are being RUDE to you n you cannot answer back for fear of complaints?A job that makes people you serve a RANK higher n they can ABUSE you like MAD?
I simply hate RUDE passengers. My philophosy - YOU WANT CUSTOMER SERVICE, BEHAVE LIKE ONE. BEHAVE LIKE A HOOLIGAN OR RUDE ASS, YOU GET RUDE 'SERVICE'.
I SIMPLY HATE RUDE PASSENGERS. And, dun think you have money, means it entitles you to scold someone and be fierce to force ur way through. I would not want to be responsible for ur travel if the authority fines you n not my company. So, dun think you have some bloody money in ur bank and be YAYA. PLEASE, you are not the RICHEST. even the RICHEST is nice.
and i REPEAT : I MAYBE NEW TO THE JOB BUT IT DOESNT MEAN I KNOW NOTHING!
My job teaches me :
-Great anger management
-Tolerance
-Patience
BUT OF COURSE, NICE passengers brighten my day too. I really love nice passengers. They brighten my working day and mood. Its great to see your passengers leave your counter with a smile n a nice praise. I LOVE NICE PASSENGERS! <3
Despite that irritating piece of shit passenger, i'm still enjoying my job well. I'm always happy to serve people and ready to serve them with a great smile. This is my job.
Smile. =)
